Customer Service Satisfaction survey offered by county

Dalton Daily Citizen

May 08, 2008 10:54 pm

Whitfield County officials want to know how you rate the Building and Zoning Department. Surveys will soon be available through the department.
This is a newly created tool with the goal of improving customer service. Similar surveys could be used in other departments in the future.
On the survey under permit number there is a form name. This is how the surveys are kept track of:
BI: represents Building Inspector. Each inspector will provide the permit holder a copy of this survey each time he or she does an inspection for them.
E: represents Code Enforcement. The enforcement officer will present one of the surveys when he has to address an issue with someone.
S: represents Building and Zoning Development staff in general. Anyone who comes in to apply for permits will be given one of these surveys.
A: A business reply mail envelope (no postage necessary) addressed to the county administrator comes with each survey.

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